Return and Refund Policy
30-Day Money Back Guarantee
If you’re not satisfied with your product during the first 30 days from purchase, we’ll refund your money for the product. No questions asked!
What Qualifies for a Refund/Return
Clean+Green has a 30 day money back guarantee for purchases placed on the BeCleanandGreen.com website. If you are not 100% satisfied, email us at firstname.lastname@example.org to start the return process. All returns require sending back the product with its original packaging within 30 days of purchase for a full product refund. Unfortunately, Clean+Green cannot process refunds for items purchased at other retailers. Limited to one unit per SKU.
In your return inquiry e-mail, please include the following information:
- Your Full Name
- Your Address
- Product(s) returning
- Your Clean+Green Order Number
- Reason for return
877.854.6624 ext 301
1517 North Point St #473
San Francisco, CA 94123
Incorrect Ship To Address
Orders delivered to the wrong address due to improper “Ship to” address on the part of the customer are not considered “lost” and will not be entitled to refunds. We will make all efforts to retrieve item(s) purchased and item(s) received at our warehouse are subject to a refund less a 15% restocking fee and all carrier charges which may include, but are not limited to shipping fee(s), address correction fee(s) and re-route fee(s).
Order Delivery Refused
If you refuse delivery of an order, you will be refunded for your product purchase when the package is received at our warehouse. Orders received at our warehouse are subject to a refund less a 15% restocking fee and all carrier charges which may include, but are not limited to the actual shipping fees from and to the warehouse.